{"id":6172,"date":"2026-10-09T18:16:52","date_gmt":"2026-10-09T16:16:52","guid":{"rendered":"https:\/\/mforz.com\/?page_id=6172"},"modified":"2026-10-09T18:16:52","modified_gmt":"2026-10-09T16:16:52","slug":"waar-staat-je-data-zoho-claude","status":"publish","type":"page","link":"https:\/\/mforz.com\/en\/waar-staat-je-data-zoho-claude\/","title":{"rendered":"Where is your data stored at Zoho and Claude?"},"content":{"rendered":"<div data-elementor-type=\"wp-page\" data-elementor-id=\"6172\" class=\"elementor elementor-6172 elementor-bc-flex-widget\" 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42px;border-radius:var(--mf-radius-section);background:var(--mf-primary);text-align:center}\n  .mf-ref-cta h2{margin:0;color:var(--mf-white);font-size:clamp(28px,3vw,38px);line-height:1.2}\n  .mf-ref-cta p{max-width:620px;margin:14px auto 0;color:rgba(255,255,255,.78);font-size:16px}\n  .mf-ref-button{display:inline-flex;min-height:50px;align-items:center;justify-content:center;margin-top:24px;padding:13px 26px;border-radius:var(--mf-radius-button);background:var(--mf-accent);color:var(--mf-white)!important;font-weight:800;text-decoration:none!important}\n  .mf-ref-button:hover{background:var(--mf-accent-hover);color:var(--mf-white)!important}\n  @media(max-width:900px){.mf-ref-hero,.mf-ref-layout{grid-template-columns:1fr}.mf-ref-hero figure{max-width:560px}.mf-ref-toc{position:static}.mf-ref-related{grid-template-columns:1fr}}\n  @media(max-width:640px){.mf-ref-hero,.mf-ref-section,.mf-ref-cta{padding:28px 22px}.mf-ref-intro{font-size:17px}.mf-ref-layout{gap:24px}.mf-ref-meta{display:grid;gap:6px}.mf-ref-button{width:100%}}\n<\/style>\n\n<main class=\"mf-reference\">\n  <div class=\"mf-ref-shell\">\n    <header class=\"mf-ref-hero\" aria-labelledby=\"mf-ref-title\">\n      <div>\n        <p class=\"mf-ref-eyebrow\">AI and security reference<\/p>\n        <h1 id=\"mf-ref-title\">Where is your data stored at Zoho and Claude?<\/h1>\n        <p class=\"mf-ref-intro\">With an AI integration, two different questions become intertwined: where your data is stored and where it is processed. These are not the same thing, and for organizations with data localization requirements, this distinction is particularly important.<\/p>\n        <ul class=\"mf-ref-meta\" aria-label=\"Page information\">\n          <li><strong>Subject:<\/strong> AI, privacy and control<\/li>\n          <li><strong>Reading time:<\/strong> approximately 3 minutes<\/li>\n          <li><strong>Updated:<\/strong> October 2026<\/li>\n        <\/ul>\n      <\/div>\n      <figure>\n        <img loading=\"lazy\" src=\"https:\/\/mforz.com\/wp-content\/uploads\/2024\/10\/Database-cleaining-BW-jpg.webp\" alt=\"Databasevisualisatie bij uitleg over waar wordt je data opgeslagen bij zoho en claude\" width=\"1200\" height=\"896\" decoding=\"async\">\n        <figcaption>Good data quality, rights, and agreements form the basis for responsible AI use.<\/figcaption>\n      <\/figure>\n    <\/header>\n\n    <div class=\"mf-ref-layout\">\n      <nav class=\"mf-ref-toc\" aria-labelledby=\"mf-ref-toc-title\">\n        <h2 id=\"mf-ref-toc-title\">On this page<\/h2>\n        <ol>\n          <li><a href=\"#wat-is-het-verschil-tussen-opslag-en-verwerking\">What is the difference between storage and processing?<\/a><\/li>\n          <li><a href=\"#waar-slaat-zoho-op\">What does Zoho refer to?<\/a><\/li>\n          <li><a href=\"#waar-verwerkt-het-ai-model\">Where does the AI model process?<\/a><\/li>\n          <li><a href=\"#wat-blijft-binnen-je-eigen-omgeving\">What stays within your own environment?<\/a><\/li>\n          <li><a href=\"#hoe-leg-je-dit-vast\">How do you document this?<\/a><\/li>\n          <li><a href=\"#voor-welke-organisaties-weegt-datalokalisatie-zwaar\">For which organizations is data localization a major factor?<\/a><\/li>\n          <li><a href=\"#waar-begin-je\">Where do you start?<\/a><\/li>\n        <\/ol>\n      <\/nav>\n\n      <article class=\"mf-ref-article\">\n        <section class=\"mf-ref-section\" id=\"wat-is-het-verschil-tussen-opslag-en-verwerking\" aria-labelledby=\"wat-is-het-verschil-tussen-opslag-en-verwerking-title\">\n          <h2 id=\"wat-is-het-verschil-tussen-opslag-en-verwerking-title\">What is the difference between storage and processing?<\/h2>\n          <p class=\"mf-ref-answer\">Your customer data is stored in your Zoho environment. That is the place where it lives permanently.<\/p><p>As soon as you ask an AI model a question about that data, a portion of it is sent to that model to be processed. That processing takes place on the AI vendor&#039;s infrastructure, not in your Zoho environment.<\/p><p>For the GDPR, both count. For many tenders and internal policies, the latter is particularly important, and this is often overlooked during discussions.<\/p>\n        <\/section>\n\n        <section class=\"mf-ref-section mf-ref-section--soft\" id=\"waar-slaat-zoho-op\" aria-labelledby=\"waar-slaat-zoho-op-title\">\n          <h2 id=\"waar-slaat-zoho-op-title\">What does Zoho refer to?<\/h2>\n          <p>Zoho offers multiple regions, including European data centers, for customers requiring data localization. Which region applies to your environment is determined when creating the account and cannot be easily changed afterwards.<\/p><p>So check that before you start anything. You can find it in your Zoho account settings. If your environment is in a different region than you thought, that is a migration issue and not a setting.<\/p>\n            <div class=\"mf-ref-table-wrap\">\n              <table class=\"mf-ref-table\">\n                <caption>Key points regarding Where your data is stored at Zoho and Claude<\/caption>\n                <thead><tr><th scope=\"col\">Ask<\/th><th scope=\"col\">Short answer<\/th><th scope=\"col\">Floor<\/th><\/tr><\/thead>\n                <tbody>\n                <tr><td>What is the difference between storage and processing?<\/td><td>Your customer data is stored in your Zoho environment.<\/td><td><a href=\"#wat-is-het-verschil-tussen-opslag-en-verwerking\">Read more<\/a><\/td><\/tr>\n                <tr><td>What does Zoho refer to?<\/td><td>Zoho offers multiple regions, including European data centers, for customers requiring data localization.<\/td><td><a href=\"#waar-slaat-zoho-op\">Read more<\/a><\/td><\/tr>\n                <tr><td>Where does the AI model process?<\/td><td>This varies by supplier and order quantity.<\/td><td><a href=\"#waar-verwerkt-het-ai-model\">Read more<\/a><\/td><\/tr>\n                <tr><td>What stays within your own environment?<\/td><td>This is the part you are in control of, and where the most profit is to be made.<\/td><td><a href=\"#wat-blijft-binnen-je-eigen-omgeving\">Read more<\/a><\/td><\/tr>\n                <tr><td>How do you document this?<\/td><td>Three documents, and none of them need to be long.<\/td><td><a href=\"#hoe-leg-je-dit-vast\">Read more<\/a><\/td><\/tr>\n                <\/tbody>\n              <\/table>\n            <\/div>\n        <\/section>\n\n        <section class=\"mf-ref-section\" id=\"waar-verwerkt-het-ai-model\" aria-labelledby=\"waar-verwerkt-het-ai-model-title\">\n          <h2 id=\"waar-verwerkt-het-ai-model-title\">Where does the AI model process?<\/h2>\n          <p>This varies by supplier and by purchase. Some providers offer regional processing, others do not, and sometimes only for certain subscription types.<\/p><p>The questions you ask: in which region does the processing take place, can I capture this, are prompts and responses stored and if so, for how long and where, and are sub-processors engaged.<\/p><p>All those questions should be answered in writing. Check with the supplier themselves and not with the implementation partner, because conditions change.<\/p>\n        <\/section>\n\n        <section class=\"mf-ref-section mf-ref-section--soft\" id=\"wat-blijft-binnen-je-eigen-omgeving\" aria-labelledby=\"wat-blijft-binnen-je-eigen-omgeving-title\">\n          <h2 id=\"wat-blijft-binnen-je-eigen-omgeving-title\">What stays within your own environment?<\/h2>\n          <p>This is the part you are in control of, and where the most profit is to be made.<\/p><p>In the setups I perform, knowledge sources remain within the client&#039;s Zoho environment. Documentation, procedures, product information, and historical tickets are not stored elsewhere. They are accessed on a question-by-question basis, and only the relevant part is carried over to the model.<\/p><p>That limits what goes out to what is needed for that one question, instead of your entire knowledge base.<\/p>\n        <\/section>\n\n        <section class=\"mf-ref-section\" id=\"hoe-leg-je-dit-vast\" aria-labelledby=\"hoe-leg-je-dit-vast-title\">\n          <h2 id=\"hoe-leg-je-dit-vast-title\">How do you document this?<\/h2>\n          <p>Three documents, and none of them need to be long.<\/p><p>An overview of which data is located where and where processing takes place, including the regions. The data processing agreements with both your software vendor and your AI vendor. And a brief note stating which choices you have made and why.<\/p><p>The latter is what you grab when a client asks for it in a tender. Without that document, the conversation starts with research.<\/p>\n        <\/section>\n\n        <section class=\"mf-ref-section mf-ref-section--soft\" id=\"voor-welke-organisaties-weegt-datalokalisatie-zwaar\" aria-labelledby=\"voor-welke-organisaties-weegt-datalokalisatie-zwaar-title\">\n          <h2 id=\"voor-welke-organisaties-weegt-datalokalisatie-zwaar-title\">For which organizations is data localization a major factor?<\/h2>\n          <p>Government, healthcare, and financial institutions generally have strict requirements in this regard. If you work for those sectors, this is not a minor detail, but a condition for being allowed to provide services at all.<\/p><p>In that case, it pays to define the region choice before building the connection, not afterwards.<\/p>\n        <\/section>\n\n        <section class=\"mf-ref-section\" id=\"waar-begin-je\" aria-labelledby=\"waar-begin-je-title\">\n          <h2 id=\"waar-begin-je-title\">Where do you start?<\/h2>\n          <p>Check which region your Zoho environment is running in. That takes five minutes and determines the rest of the conversation.<\/p>\n        <\/section>\n\n        <section class=\"mf-ref-section\" aria-labelledby=\"bronnen-title\">\n          <h2 id=\"bronnen-title\">Sources and product information<\/h2>\n          <ul class=\"mf-ref-sources\">\n            <li><a href=\"https:\/\/www.zoho.com\/security-faq.html\" target=\"_blank\" rel=\"noopener\">Zoho Security FAQ<\/a>, official product information<\/li>\n            <li><a href=\"https:\/\/privacy.anthropic.com\/\" target=\"_blank\" rel=\"noopener\">Anthropic Privacy Center<\/a>, official product information<\/li>\n          <\/ul>\n        <\/section>\n\n        <section class=\"mf-ref-section mf-ref-section--soft\" aria-labelledby=\"gerelateerd-title\">\n          <h2 id=\"gerelateerd-title\">Related pages<\/h2>\n          <div class=\"mf-ref-related\">\n            <a href=\"https:\/\/mforz.com\/en\/is-ai-veilig-met-bedrijfsdata\/\">Is it safe to link business data to AI?<small>Read the explanation and practical points to consider.<\/small><\/a>\n            <a href=\"https:\/\/mforz.com\/en\/avg-en-ai-in-bedrijfsprocessen\/\">How do you set up AI in compliance with the GDPR?<small>Read the explanation and practical points to consider.<\/small><\/a>\n            <a href=\"https:\/\/mforz.com\/en\/claude-mcp-zia-samen\/\">How do Claude, Zoho MCP, and Zia Agents work together?<small>Read the explanation and practical points to consider.<\/small><\/a>\n          <\/div>\n        <\/section>\n\n        <aside class=\"mf-ref-cta\" aria-labelledby=\"cta-title\">\n          <h2 id=\"cta-title\">Do you want to know which approach suits your organization?<\/h2>\n          <p>We examine the process, the Zoho apps used, and where AI can practically save time.<\/p>\n          <a class=\"mf-ref-button\" href=\"https:\/\/mforz.com\/en\/plan-een-gesprek\/\">Schedule a meeting<\/a>\n        <\/aside>\n      <\/article>\n    <\/div>\n  <\/div>\n<\/main>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>","protected":false},"excerpt":{"rendered":"","protected":false},"author":1,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"elementor_header_footer","meta":{"footnotes":""},"class_list":["post-6172","page","type-page","status-publish","hentry"],"_links":{"self":[{"href":"https:\/\/mforz.com\/en\/wp-json\/wp\/v2\/pages\/6172","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/mforz.com\/en\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/mforz.com\/en\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/mforz.com\/en\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/mforz.com\/en\/wp-json\/wp\/v2\/comments?post=6172"}],"version-history":[{"count":1,"href":"https:\/\/mforz.com\/en\/wp-json\/wp\/v2\/pages\/6172\/revisions"}],"predecessor-version":[{"id":6191,"href":"https:\/\/mforz.com\/en\/wp-json\/wp\/v2\/pages\/6172\/revisions\/6191"}],"wp:attachment":[{"href":"https:\/\/mforz.com\/en\/wp-json\/wp\/v2\/media?parent=6172"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}